Last updated: July 14, 2026
These Terms of Service (“Terms”) govern your use of the US Mechanic Services platform (“USMS”, “we”, “us”, or “our”), operated by US Mechanic Services Inc., accessible at usmechanicservices.com. By creating an account or using the platform, you agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years of age and legally capable of entering into binding contracts to use USMS. If you are using USMS on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms. The platform is available only in the United States.
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately at support@usmechanicservices.com if you suspect unauthorized use of your account.
USMS offers two registration paths: Customer and Shop Owner. There is no standalone employee registration. Shop employees are added by shop owners via an invite process described in the Shop Operator Terms.
You agree to provide accurate vehicle information, including VIN, make, model, and year. Inaccurate information may result in incorrect service and USMS bears no liability for repairs performed on the basis of incorrect data you provided.
When you submit a service request through USMS, you are requesting services from an independent, third-party mechanic shop. USMS is not a party to the service contract between you and the shop. Pricing, timelines, and service scope are determined solely by the shop.
You may submit a review of a mechanic shop after your service request has been completed and your invoice paid. Reviews must reflect your genuine experience. You may not submit false, defamatory, or misleading reviews. USMS reserves the right to remove reviews that violate these guidelines.
If you book an appointment and fail to appear without reasonable notice, the shop may record a no-show on your account. Repeated no-shows may result in suspension of your ability to submit new service requests.
You must provide accurate business information including your legal business name, address, and tax identification number where required. USMS may verify this information and suspend accounts where inaccuracies are found.
You agree to provide services with reasonable professional skill and care, in accordance with all applicable laws and regulations. You represent that you hold all required licenses and insurance to operate a mechanic shop in your jurisdiction.
You may add employees to your shop account by inviting existing USMS customers via their email address. You are responsible for the conduct of all employees acting within your shop account. Employees may be approved or removed at your discretion.
You may not solicit customers to complete transactions outside the USMS platform for services that originated through a USMS service request. Violation of this term may result in immediate account suspension.
Customer data (name, contact information, vehicle history) made available to you through USMS may only be used for the purpose of providing services requested through the platform. You may not use this data for unsolicited marketing, sell it to third parties, or retain it beyond what is necessary for your legal obligations.
Payments for mechanic services are processed through Stripe Connect. Shop operators receive payments net of Stripe's processing fees and the USMS platform commission. The platform commission varies by subscription tier: 2.5% (Professional), 2.0% (Business), or 1.5% (Enterprise). Free-tier shops do not have access to in-app payments.
All fees are clearly displayed in the shop dashboard before activation. USMS reserves the right to change its commission rates with 30 days written notice to affected shop operators.
Disputes regarding payment amounts should first be raised with the shop operator. If unresolved, contact USMS at support@usmechanicservices.com.
You agree not to:
The USMS platform, including its logo, design, software, and content, is owned by US Mechanic Services Inc. and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform solely for its intended purpose. You may not reproduce, distribute, or create derivative works from any part of the platform without our express written consent.
Content you submit to the platform (reviews, photos, vehicle information) remains owned by you. By submitting content, you grant USMS a worldwide, royalty-free license to use, display, and distribute that content in connection with operating and promoting the platform.
USMS is a technology platform that connects vehicle owners with independent mechanic shops. We do not provide mechanic services ourselves and make no representations or warranties regarding the quality, safety, accuracy, or reliability of any services provided by shops on our platform.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, US MECHANIC SERVICES INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR ANY SERVICES PROVIDED THROUGH IT.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO USMS IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify and hold harmless US Mechanic Services Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with: (a) your use of the platform; (b) your breach of these Terms; (c) any services you provide as a shop operator; or (d) your violation of any third-party rights.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.
We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before the changes take effect. If you continue to use the platform after the effective date, you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the platform and may request account deletion by contacting us below.
For questions about these Terms, contact us at:
US Mechanic Services Inc.
Email: legal@usmechanicservices.com
Support: support@usmechanicservices.com
Website: usmechanicservices.com